POLICIES

PET STAY POLICIES

Pets are not allowed in BIZSAR accommodations.

If the pet is an emotional support or assistance pet, it will be allowed in BIZSAR accommodations with the following policies:

In accordance with the provisions established in Colombian legislation, especially those contained in Law 361 of 1997 and Law 1774 of 2016, guests staying with their emotional support or assistance pets must:

• Inform the host at the time of booking that they will be staying with an emotional support or assistance pet and provide the pet's breed and weight information.

• Weight: Pets up to 15 kilograms (30 pounds) are accepted.

• Breed: Muzzles are required for potentially dangerous breeds, in accordance with the current Colombian Police Code.

• Number: One (1) pet will be accepted per reservation.

• Fee: Payment of the following fee is required:

REGULAR PET RATE: $50,000 COP per night of stay, taxes included. The cost of boarding an emotional support or assistance pet must be paid to the Host no later than two days prior to arrival at the accommodation.

• Leash: All pets must be accompanied by an adult, be under that person's full control, and always be on a leash when outside the accommodation.

• Pet Restricted Areas: Pets are not allowed in restricted areas within the public areas of the building (gym, sauna, wet areas, pool area, jacuzzi, food and beverage outlets) at any time, except for transit from the accommodation to the nearest exit. For the convenience of other guests, stopping in the lobby or reception area of the building is not permitted.

• At the accommodation: I) Pets must be accompanied at all times by the primary guest or one of their registered companions. II) The primary guest agrees to immediately report any special cleaning needs or property damage within the accommodation. III) The use of towels, sheets, beds, blankets, linens, or furniture from the accommodation for pets is prohibited.

• Elevators: Pets must be on a leash or carried in arms in the elevators, or we suggest using the stairs.

• Pet Health Policy: Pets must comply with health regulations required by law, be free of parasites such as fleas, ticks, heartworms, etc., and carry a current vaccination record. If you require veterinary attention, the following veterinary clinics are suggested for information purposes:

Ibagué:

Vital Veterinary Clinic, located at Mz 2, House 23, 1st Stage of the Jordan, Phone: 3144658553.

Veterinarian Cesar Valencia, Phone: 315898518

Cartagena:

Crespo Veterinary Clinic, located at Calle 70 # 3-83, Phone: 3116731114

• Disturbance Policy: Any direct disturbance caused by a pet will generate a warning to the corresponding guest so that they can take measures to immediately stop the disturbance. If the pet cannot be immediately controlled, your pet must be removed from the accommodation and the building, or the guest must vacate the accommodation. No refunds, reimbursements, or other amounts will be given for these incidents.

• Liability: I) Guests with pets accept full responsibility for all property damage and/or personal injury resulting from their pet, and agree to indemnify and hold harmless the Host, managers, owners, operators, and collaborators from all liability and damages suffered as a result of the Guest's pet. II) Damages caused by the pet must be assessed and assumed by the Guest responsible for it, and must be paid by the pet owner. In the event that the Guest fails to properly clean up after their pet within the accommodation and building, and the Host is required to perform additional cleaning due to this situation, the Guest will be required to pay a sum equivalent to three (3) times the value of the night. III) Guests are responsible for picking up their pet's waste in and around the building.

• Pets must be emptied outside the accommodation premises and the building where the accommodation is located.

CODE OF CONDUCT FOR THE PREVENTION OF COMMERCIAL SEXUAL EXPLOITATION OF CHILDREN AND ADOLESCENTS

POLITICS

Diana Katherine Arboleda Polania is committed to preventing the commercial sexual exploitation of children and adolescents (CSEC). To this end, we strategically implement the code of conduct, carrying out activities such as targeted awareness campaigns and programs.

CODE OF CONDUCT

Diana Katherine Arboleda Polania adheres to the Code of Conduct on the Commercial Sexual Exploitation of Children and Adolescents (CSEC), as outlined in Article 1 of Law 336 of 2009.

To combat the sexual exploitation of children and adolescents in the travel and tourism sector, Diana Katherine Arboleda Polania implements the following control measures:

1. Refrain from offering, either explicitly or surreptitiously, plans for the sexual exploitation of children and adolescents in tourism promotion programs and plans.

2. Refrain from providing information to tourists, either directly or through an intermediary, about locations where commercial sexual exploitation of children and adolescents is coordinated or practiced.

3. Refrain from driving tourists, directly or through third parties, to establishments or places where the commercial sexual exploitation of children is practiced, as well as from driving them to places where tourists are staying, even on boats located on the high seas, for the purpose of commercial sexual exploitation of children and adolescents.

4. Refrain from providing vehicles on tourist routes for the purpose of sexual exploitation or abuse of children and adolescents.

5. Prevent children and adolescents from entering hotels or lodging establishments, bars, similar businesses, and other establishments where tourist services are provided for the purpose of sexual exploitation or abuse.

6. Adopt measures to prevent personnel associated with the company in any capacity from offering tourist services that allow sexual activity with children and adolescents.

7. Report to the Ministry of Commerce, Industry, and Tourism and other competent authorities any facts that have come to their attention through any means, as well as the existence of places related to the sexual exploitation of children and adolescents, and ensure that channels exist within the company for reporting the corresponding cases to the competent authorities.

8. Design and disseminate within the company and to its suppliers of goods and services a policy establishing measures to prevent and counteract all forms of sexual exploitation of children and adolescents in travel and tourism.

9. Train all company-related personnel on the prevention of commercial sexual exploitation of children and adolescents.

10. Inform its users about the legal consequences of the sexual exploitation and abuse of children and adolescents in Colombia.

11. Post this Code of Conduct and any other commitments and measures the provider wishes to adopt to protect children and adolescents in a visible location for employees of the establishment(s).

In the event of non-compliance with this policy, the employee involved will be subject to a disciplinary process in which the case will be reviewed. Furthermore, as citizens, they will incur the penalties established in Law 1336 of 2009:

Article 188C of the Colombian Penal Code. Trafficking of children and adolescents. <Article added by Article 6 of Law 1453 of 2011. The new text is as follows:> Anyone involved in any act or transaction by virtue of which a child or adolescent is sold, delivered, or trafficked for cash or any other consideration to a person or group of persons shall be subject to imprisonment of thirty (30) to sixty (60) years and a fine of one thousand (1,000) to two thousand (2,000) current legal monthly minimum wages. The consent given by the victim or their parents, representatives, or caregivers shall not constitute grounds for exoneration nor shall it be a circumstance of punitive mitigation of criminal liability.

Article 208 of the Colombian Penal Code. Sexual abuse with a minor under fourteen years of age. <Article amended by Article 4 of Law 1236 of 2008. The new text is as follows:> Anyone who has sexual intercourse with a person under fourteen (14) years of age shall be punished with imprisonment for twelve (12) to twenty (20) years.

Article 209 of the Colombian Penal Code. Sexual acts with a minor under fourteen years of age. <Article amended by Article 5 of Law 1236 of 2008. The new text is as follows:> Anyone who performs sexual acts other than sexual intercourse with a person under fourteen (14) years of age or in their presence, or induces them to engage in sexual practices, shall be punished with imprisonment for nine (9) to thirteen (13) years.

Article 218 of the Colombian Penal Code. Pornography with persons under 18 years of age. Anyone who photographs, films, records, produces, disseminates, offers, sells, purchases, possesses, carries, stores, transmits, or exhibits, by any means, for personal use or exchange, real depictions of sexual activity involving a person under 18 years of age shall be punished with imprisonment of 10 to 20 years and a fine of 150 to 1,500 times the current legal monthly minimum wage.

Article 219 of the Colombian Penal Code. Sex tourism. Anyone who directs, organizes, or promotes tourist activities that include the sexual exploitation of minors shall be punished with imprisonment of four (4) to eight (8) years. The penalty shall be increased by half when the conduct is committed with a person under twelve (12) years of age.

REQUIRED DOCUMENTS:

Diana Katherine Arboleda Polania ensures the well-being and safety of minors. Therefore, when staying at our accommodations, the following documents must be presented:

A. If the minor is traveling with their parents:

If the minor is Colombian:

Birth certificate (can be physical or digital) confirming the relationship. An ID card is not accepted.

Original identification document of the parents.

If the minor is a foreigner:

Civil registry, birth certificate, or equivalent document proving the relationship between the adults and the minor.

Original identification document of the parents.

B. If the minor is not traveling with their parents.

If the minor is Colombian:

Birth certificate. An ID card is not acceptable.

Copy of the parents' identification documents.

Original ID of the person(s) authorized to travel with the minor.

Original permit, notarized, signed by at least one parent, indicating the name of the accommodation where the minor will be staying, the arrival and departure dates, and the name and ID number of the person authorized to stay with the minor.

If the minor is a foreigner:

Official document certifying the adult's relationship with the minor, such as a birth certificate or its equivalent.

Official ID of the parents.

Original authorization signed by one parent, specifying the name of the accommodation, the dates of stay, and the identification information of the person authorized to stay with the minor.

If the minor is married:

Birth certificate or ID card of the minor.

Official document, such as a marriage certificate, proving the marriage.

C. If the minor is an adolescent (14-17 years old) traveling alone

If the minor is a Colombian national:

Birth certificate. An ID card is not accepted.

Copy of the parents' ID.

Original notarized permission signed by at least one parent.

If the minor is a foreigner:

Birth certificate, or other equivalent document.

Copy of the parents' ID.

Original permission signed by at least one of the minor's parents.

Note: In the absence of this documentation, we unfortunately cannot allow minors to stay at the accommodation. This policy is established in accordance with Law 1336 of 2009, which is intended to prevent the sexual exploitation of children and adolescents, and its related provisions.

ACTIONS BY AREA

A. Reservations:

When making a reservation that includes a minor, it is crucial to clarify the necessary documentation to complete check-in at the accommodation. See section 3 for more details.

B. Reception:

The receptionist acts as the first point of contact and initial screening. At the beginning of the check-in process for an adult accompanied by one or more children, the necessary documentation for check-in at the accommodation must be requested.

For minor guests in transit, it is essential to request the exit authorization form for minors from the transportation coordinator. This form must be signed by the airline and the parent or legal guardian, along with any other required documentation.

For groups that include minors, the corresponding authorizations or permissions from their parents must be requested. If the minor is accompanied by a guardian assigned by the airline, the permission and authorization documents provided by the airline must be presented, in addition to any other documents required under section 3.2 or 3.3, as applicable.

If the customer does not provide the required documentation, the minor's accommodation must not be authorized.

Any companion or visitor of a minor who enters during the guest's stay must present the necessary documents and meet the requirements defined in Section 3.

It is essential to file a copy of all documents with the hotel registration, ensuring that proper verification has been performed.

C. During the stay:

It is imperative that all employees be vigilant for any unusual situation or any situation that suggests patterns of behavior related to the sexual exploitation of minors. This commitment applies especially to chambermaids, security guards, waiters, receptionists, and bellhops.

All employees must strictly adhere to the control measures established in the code of conduct. See Section 2 for more details.

D. Transportation:

It is essential that drivers be alert to any unusual situation or any situation that suggests patterns of sexual exploitation of minors.

Drivers must not provide information or suggest places where the sexual exploitation of children and adolescents is promoted to guests.

Drivers are prohibited from participating in any form of sexual solicitation, intermediation, contact, or encounter on the streets, in open or reserved businesses, or other similar arrangements.

Airline:

It is the responsibility of the reception logistics assistant to ensure that any minor traveling alone has all the necessary documents for registration at the accommodation.

If at any time the accommodation staff notices a suspicious situation, they must report it to the building manager by calling 141 after analyzing it.

What should you do if you are aware of a situation of sexual exploitation of children and adolescents?

1. File a complaint with the Attorney General's Office. As the victim is a minor, the parent or any adult familiar with the situation can do so. Otherwise, the Attorney General's Office will appoint a family advocate to accompany the minor to file the complaint.

- The Attorney General's Office generally receives reports of these types of crimes at the Immediate Reaction Units (URI), the Comprehensive Care and Investigation Centers for Victims of Sexual Crimes (CAIVAS), Complaint Reception Rooms, and Houses of Justice.

2. If you cannot go directly to the Attorney General's Office, you can go to the nearest National Police station in your municipality. They will receive your report and forward it to the appropriate authority.

After the report is filed, the Attorney General's Office will conduct the corresponding investigation and bring it before a criminal judge.

3. Since this crime involves children and adolescents, you can present the case to the Family Ombudsman or Commissioner so that the appropriate measures can be taken to restore the minors' rights.

Where to go?

- House of Justice

- Family Police Station

- Family Ombudsman's Office

- Attorney General's Office

- Ministry of Commerce, Industry, and Tourism

- National Police

DATA PROTECTION POLICY

PURPOSE. This document establishes the guidelines for the processing of personal data, in accordance with Law 1581 of 2012, Decree 1377 of 2013, Decree 886 of 2014, incorporated into Sole Decree 1074 of 2015, and other relevant regulations.

DEFINITIONS. For the application of this policy, according to Article 3 of Law 1581 of 2012, the following are defined:

Authorization: Prior, express, and informed consent of the Data Subject for the Processing of personal data, expressed in writing, orally, or through unequivocal conduct.

Privacy Notice: Communication from the Data Controller to the Data Subject regarding information processing policies, access to such information, and the purposes of processing personal data.

Database: Organized set of Personal Data subject to Processing.

Personal Data: Information linked to or that can be associated with specific or identifiable natural persons.

Private Data: Intimate or confidential information relevant only to the Data Subject.

Sensitive Data: Information that affects privacy or whose misuse may lead to discrimination.

Data Processor: Person who carries out the Processing on behalf of the Data Controller.

Data Controller: Person who decides on the database and/or the Processing of the data.

Transfer: Sending Personal Data to a recipient who is also the Data Controller, within or outside Colombia.

Transmission: Communication of Personal Data within or outside Colombian territory for processing by the Data Processor on behalf of the Data Controller.

Data Subject: Natural person whose Personal Data is subject to Processing.

Processing: Operations involving personal data, such as collection, storage, use, circulation, or deletion.

PRINCIPLE:

In the development, interpretation, and application of this law, the following principles shall be applied in a harmonious and comprehensive manner:

a) Principle of legality in data processing: The processing referred to in this law is a regulated activity that must be subject to the provisions of this law and other implementing provisions;

b) Principle of purpose: Processing must serve a legitimate purpose in accordance with the Constitution and the law, of which the data subject must be informed;

c) Principle of freedom: Processing may only be carried out with the prior, express, and informed consent of the data subject. Personal data may not be obtained or disclosed without prior authorization, or in the absence of a legal or judicial order that waives consent;

d) Principle of truthfulness or quality: The information subject to processing must be truthful, complete, accurate, up-to-date, verifiable, and understandable. The processing of partial, incomplete, fragmented, or misleading data is prohibited; e) Principle of transparency: During processing, the Data Subject's right to obtain from the Data Controller or the Data Processor, at any time and without restrictions, information about the existence of data concerning him or her must be guaranteed; f) Principle of restricted access and circulation: Processing is subject to the limits derived from the nature of personal data, the provisions of this law, and the Constitution. In this sense, processing may only be carried out by persons authorized by the Data Subject and/or by the persons provided for in this law; Personal data, except for public information, may not be made available on the Internet or other means of dissemination or mass communication, unless access is technically controllable to provide restricted knowledge only to Data Subjects or authorized third parties in accordance with this law; g) Security Principle: Information subject to Processing by the Data Controller or Data Processor referred to in this law must be handled with the necessary technical, human, and administrative measures to ensure the security of the records, preventing their alteration, loss, unauthorized or fraudulent consultation, use, or access; h) Confidentiality Principle: All persons involved in the Processing of personal data that are not public are required to guarantee the confidentiality of the information, even after their relationship with any of the tasks comprising the Processing has ended. They may only provide or communicate personal data when it corresponds to the development of the activities authorized by this law and under the terms thereof.

1. APPLICATION: This policy applies to Personal Data recorded in THE HOST's databases, including guests, visitors, clients, suppliers, contractors, shareholders, investors, employees, and other interested parties. The data collected may include:

First and last names, ID type and number, nationality and country of residence, date of birth and gender, marital status and/or relationship to minors or disabled persons, telephone numbers and email addresses, postal addresses, profession or occupation, company and position, origin and destination, purpose of travel, credit card information, and cardholder information. This data may be stored and processed on our own or third-party servers under confidentiality clauses.

2. ACCURACY OF INFORMATION: Data subjects must provide accurate information. THE HOST assumes the accuracy of the data and does not verify its authenticity, except for data of a public nature. THE HOST is not liable for damages resulting from untrue information.

3. INFORMATION OF CHILDREN AND ADOLESCENTS: Personal data of children and adolescents will not be processed, except for data of a public nature. Respect for their fundamental rights is guaranteed.

4. PURPOSES OF PERSONAL DATA PROCESSING: Personal Data of (guests, visitors, or clients) is generally collected to properly provide tourism services and to make relevant tourist records, and additionally (EXAMPLE: to process, confirm, and provide purchased services and/or products. It is also used to promote and advertise our activities, products, and services, as well as for internal administrative purposes and compliance with legal obligations.)

5. PROCESSING OF DATA OF SUPPLIERS, CONTRACTORS, EMPLOYEES, AND OTHERS: The Personal Data of suppliers, contractors, employees, and others is collected to comply with legal and contractual obligations. It is also used for internal administrative purposes, loyalty program benefits, and compliance with legal requirements.

6. By accepting this policy, data subjects authorize THE HOST to process their data for the purposes described.

7. AUTHORIZATION: The collection, storage, use, circulation, or deletion of Personal Data by THE HOST requires the free, prior, express, and informed consent of the Data Subject. This consent may be expressed in writing, orally, or through unequivocal conduct that allows us to reasonably conclude that the Data Subject has granted authorization. Under no circumstances will silence be considered a valid form of authorization. THE HOST has implemented the necessary mechanisms to obtain and verify this authorization.

Authorization may be granted by the Data Subject (EXAMPLE: through WhatsApp conversations, website, in person)

8. EXCEPTIONS TO AUTHORIZATION: Free, prior, express, and informed consent of the Data Subject is required for the collection, storage, use, circulation, or deletion of Personal Data by THE HOST. This consent may be expressed in writing, orally, or through unequivocal conduct. Silence will not be considered valid as a form of authorization.

Exceptions: data required by public or administrative entities in the exercise of their legal functions or by court order, data of a public nature, cases of medical or health emergencies, processing authorized by law for historical, statistical, or scientific purposes, and data related to the civil registry of individuals.

9. METHOD OF DATA COLLECTION: Personal data, once authorized by the Data Subject, is collected through various means, such as WhatsApp conversations, website, or in person.

Information is collected in various ways, including: messages sent through online platforms, verbal information provided directly by the Data Subject, and images and data captured by security cameras installed in our facilities.

These methods ensure that the necessary information is captured effectively and with the Data Subject's explicit consent.

10. DATA PROCESSOR: The person or department in charge of processing personal data is THE HOST. This person or department is autonomously responsible for managing the Data Subject's data, ensuring its security and correct processing in accordance with the policies established in this document. The person or department is committed to: protecting the data from unauthorized access, ensuring the accuracy and up-to-date nature of the information, and using the data exclusively for authorized purposes and in accordance with Law 1581 of 2012.

The responsible and secure handling of personal data is a priority, always complying with legal regulations and data protection best practices.

11. RIGHTS OF DATA SUBJECTS: Pursuant to Article 8 of Law 1581 of 2012, Personal Data Subjects have the following rights vis-à-vis THE HOST, the data controller: to know, update, and rectify their Personal Data; to request proof of consent granted, except when expressly exempted; to be informed about the use of their Personal Data; to file complaints with the Superintendency of Industry and Commerce for violations of data protection regulations; to revoke authorization and/or request the deletion of data when processing does not comply with constitutional and legal principles and guarantees; to access their Personal Data subject to processing free of charge.

12. DUTIES OF THE HOST REGARDING THE PROCESSING OF PERSONAL DATA: THE HOST undertakes to comply with the following duties pursuant to Article 17 of Law 1581 of 2012: Guarantee the Owner the full exercise of their rights; Keep the information under secure conditions that prevent its alteration, loss, consultation, or unauthorized access; Request and retain a copy of the authorization granted by the Owner; Promptly update, rectify, or delete data; Process inquiries and complaints under the established terms; Register the legend "Claim in Process" in the database, as provided; Insert the legend "information under judicial discussion" when appropriate; Refrain from circulating data under blockage ordered by the Superintendency of Industry and Commerce; Limit access to information only to authorized persons; Inform the Superintendency of Industry and Commerce of violations of security codes.

13. RIGHT OF ACCESS: The Data Subject has the right to access and know if their Personal Data is being processed, as well as to know the scope and conditions of such processing. They may also request the rectification of inaccurate or incomplete data, and erasure when the data is not being used in accordance with legal or contractual purposes, or as provided in this Policy.

To exercise this right, THE HOST will guarantee access upon verification of the identity of the Data Subject, their representative, or attorney-in-fact, as established in Law 1581 of 2012. The request must include the following information: First and last name; Document type; Document number; Telephone number; Personal email address; Country; Subject.

Customers and users may exercise their rights to access, update, rectify, and delete their Personal Data by sending their request to the email address: Bizsar.reservas@gmail.com, in accordance with the provisions of this Policy.

14. RESPONSE TO QUERIES: All queries will be answered within a maximum period of ten (10) business days from the date of receipt. If it is not possible to respond within this period, the interested party will be informed before the expiration of the 10-day period, stating the reasons for the delay and establishing a new deadline, which may not exceed five (5) business days after the expiration of the first deadline.

15. COMPLAINTS: In accordance with the provisions of Article 15 of Law 1581 of 2012, the Data Subject or their legal representatives who consider that the information contained in a database should be corrected, updated, or deleted, or who observe alleged breaches of the duties established in the same Law, may file a complaint with the Data Controller. The process will be governed by the following rules:

The complaint must be submitted using the forms provided by THE HOST in its hotel registration. If the complaint received does not contain the complete information necessary for processing (including the Owner's identification, a description of the facts giving rise to the complaint, and the corresponding address), the interested party will be required to correct the deficiencies within five (5) days of receipt. If the required information is not received within two (2) months of the initial request, the applicant will be deemed to have withdrawn the complaint.

Once the complete complaint is received, THE HOST will include the "complaint in process" in its database and specify the reason, within a maximum period of two (2) business days. This message will remain in effect until the complaint is resolved.

The maximum period for resolving the complaint will be fifteen (15) business days, starting on the day following receipt. If it is not possible to resolve the complaint within this period, the interested party will be informed before the expiration of the initial period, stating the reasons for the delay and establishing a new deadline, which may not exceed the following eight (8) business days.

In cases of claims for identity theft, THE HOST will inform the Data Processor so that the corresponding legend regarding the Data Subject is included and the obligations related to the impersonation will be fulfilled. The Data Controller must carry out the corresponding procedure to determine whether the information should be deleted, both positively and negatively. If the information is not deleted after the procedure, the Data Subject may contact the Superintendency of Industry and Commerce for a decision.

16. IMPLEMENTATION OF PROCEDURES TO GUARANTEE THE RIGHT TO FILE CLAIMS: The Data Subject or their representative may request at any time and free of charge from THE HOST the rectification, update, or deletion of their personal data, upon proof of identity. The rights of rectification, update, or deletion of their personal data are governed by the following:

The Data Subject or their legal representatives, upon proof of identity, or through electronic means that allow for verification of their identity.

If submitted by a person other than the Data Subject and the corresponding representation is not proven, the request will be considered unsubmitted.

Requests for rectification, update, or deletion must be made through the means enabled by THE HOST as indicated in this policy, and must include at least the following information: Name and address of the Data Subject, or any other means to receive a response; Documents proving the identity of the Data Subject or the requesting representative; Clear and precise description of the Personal Data over which the exercise of any of the rights is sought; Other elements or documents that facilitate locating the personal data; Indication of the corrections to be made and documentation supporting the request.

17. DELETION OF DATA AND/OR REVOCATION OF AUTHORIZATION: The Data Subject has the right, at any time, to request the deletion of their Personal Data when: they consider that their Personal Data is not being processed in accordance with the principles, duties, and obligations established in Law 1581 of 2012; they are no longer necessary or relevant for the purpose for which they were collected; the period necessary to fulfill the purposes for which they were collected has elapsed; the request for deletion of information or revocation of Authorization will not be admissible when:

There is a legal or contractual obligation on the part of the Data Subject to remain in the database; the deletion of the data would hinder judicial or administrative proceedings related to tax obligations, the investigation and prosecution of crimes, or the updating of administrative sanctions; the data is necessary to protect the legally protected interests of the Data Subject, to carry out actions based on the public interest, or to comply with legally acquired obligations of the Data Subject.

18. INFORMATION SECURITY: In compliance with the security principle established in Law 1581 of 2012, the necessary technical, human, and administrative measures have been implemented to secure records and prevent their alteration, loss, unauthorized or fraudulent access, consultation, use, or disclosure.

However, the Owner assumes the risks associated with the provision of information over the internet, which is subject to variables such as third-party attacks, technical or technological failures, among others. Every technological effort will be made to guarantee the security of clients' and users' personal information, using reasonable and current methods to prevent unauthorized access, maintain data accuracy, and ensure proper use of the information.

19. MODIFICATIONS TO THE POLICY: The Owner reserves the right to make modifications or updates to this Policy at any time to comply with legislative developments, internal policies, or new requirements related to the provision of services or products.

20. VALIDITY: This Policy enters into force in accordance with the provisions of Law 1581 of 2012. The aforementioned databases and the corresponding Personal Data will be maintained in accordance with the applicable contractual or legal terms for document retention.

___________________

Primary Guest Signature

BUSINESS NAME: BIZSAR

CORPORATE NAME: DIANA K. ARBOLEDA P.

NIT: 1.105.674.824-6

RNT: 180542 - 249206 - 250388

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